Paolo Maria Pavan Environmental Ethics in Service SMEs Last week, while waiting in line at a small coffee bar in Amersfoort, I watched a barista rinse the same cup three times before filling it with fresh water. Behind him, boxes of single-use plastic str... ES ESG IT NL Paolo Maria Pavan WISE 21 Aug 2025
Paolo Maria Pavan Governance Starts When the System Remembers I once met an entrepreneur who proudly told me, “I keep everything in my head.” Three weeks later, he couldn’t remember whether a client had already paid him or not. The invoice was lost between email... ES ESG IT NL Paolo Maria Pavan WISE 20 Aug 2025
Paolo Maria Pavan Founder’s Chaos and Its Hidden Cost A small pasta maker in Utrecht. The founder, brilliant at sourdough, terrible at order. Staff never know if wages will be late, suppliers wait weeks for payments, and customers sense the tension behin... ES ESG IT NL Paolo Maria Pavan WISE 19 Aug 2025
Paolo Maria Pavan You Are Part of a Watershed, Not a Bubble I once visited a region in the Netherlands where the land had a history of flooding. The fields carried silent scars of water that had overflown its boundaries, seeping into homes, gardens, and roads.... ES ESG IT NL Paolo Maria Pavan WISE 18 Aug 2025
Paolo Maria Pavan When “No” Disappears in Business The Room Without Walls Years ago, I visited a small family business in Friesland. Everyone was smiling. Every idea was “brilliant,” every request “no problem.” It felt warm,until you noticed the invoi... ES ESG IT NL Paolo Maria Pavan WISE 15 Aug 2025
Paolo Maria Pavan Speak to Your Team Like Clients A Tale of Two Conversations Last week, I overheard two calls in the same office. The first: a client on the line. The manager’s tone was warm, patient, precise, every word weighed like gold. The secon... ES ESG IT NL Paolo Maria Pavan WISE 14 Aug 2025
Paolo Maria Pavan Slowness as Ecological Leadership When my grandfather ran his company, he was known for two things: never missing a handshake and never rushing a decision. He read contracts slowly, not because he doubted himself, but because he respe... ES ESG IT NL Paolo Maria Pavan WISE 13 Aug 2025
Paolo Maria Pavan The Danger of Being Your Business’s Single Point of Failure The Parachute That Never Opens Years ago, I met a small business owner who proudly told me, “Nothing moves without me.” He meant it as proof of his dedication. Two months later, he was hospitalised af... ES ESG IT NL Paolo Maria Pavan WISE 12 Aug 2025
Paolo Maria Pavan Inclusion Is More Than a Buzzword The Teacup in the Corner In the corner of my office sits a chipped porcelain teacup. It belonged to my mother. No one drinks from it. It’s just there, visible, silent, and part of the room. Years ago,... ES ESG IT NL Paolo Maria Pavan WISE 11 Aug 2025
Paolo Maria Pavan Lean Infrastructure as ESG Logic The Shelves in My Grandfather’s Workshop When I was a child, my grandfather’s workshop had only three shelves. Not four, not five. Three. One for tools, one for materials, one for the work in progress... ES ESG IT NL Paolo Maria Pavan WISE 8 Aug 2025
Paolo Maria Pavan Policies: Not Optional, Just Overdue One rainy Thursday in Amersfoort, I walked into a café run by a brilliant Ethiopian woman named Hana. Her espresso was perfect. Her books, chaotic. When I asked how she handled staff absences, she sai... ES ESG IT NL Paolo Maria Pavan WISE 7 Aug 2025
Paolo Maria Pavan Gossip, Loyalty & Micro-Company Decay A few years ago, I walked into a 12-person startup in Utrecht for what was supposed to be a financial audit. Instead, I found a funeral. Not a real one, something quieter, more insidious. There were n... ES ESG IT NL Paolo Maria Pavan WISE 6 Aug 2025